Discovery calls are complimentary. If you need to move or cancel one, use the link in your confirmation email, ideally with 24 hours notice so the time can be offered to someone else.
Cancellation terms for clinical appointments are set out in the written service agreement you receive before booking or paying for any clinical service. As a general courtesy we ask for at least two working days notice to reschedule a consultation.
Nothing on this page overrides the written service terms provided to patients.